Frequently Asked QuestionsFAQs
Product range and design options:
Could I buy prescription glasses?
What is the different between men and women glasses?
Are there glasses for children?
What are the glasses made of?
Which maintenance cares should I carry out?
Wrinkled surfaces of the polyamide objects could attract dust and another fading. You can solve it with a soapy water and a soft rag, leaving drying totally. However, we recommend to avoid a strong friction with the colour objects to prevent a surface damage.
Can the glasses be wet?
How can I know my right size?
Can I register my design?
Where are Creatus glasses produced?
Can it made curved sunglasses?
Shipment and refund:
How much do shipping costs cost?
Could I get a refund If I´m not satisfied with the purchase?
How much time do the glasses take since I make the order?
Which guarantee do Creatus glasses have?
Online purchases and user assistance service:
How much do Creatus glasses cost?
Frame eyeglasses cost 199€, taxes included. Prescription lenses are not included . We recommend you to contact with our Associated Optician´s network. Sunglasses cost 219€, taxes included. Sunglasses lenses are included and you can find more information here.
Can I try on the glasses before ordering them?
Is it necessary logging in our web to buy the glasses?
If you process the order by your Optician´s, it´s not necessary.